Shipping policy

AYYOC promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact.

Reachable countries:
All of the United States

We use the following modes of transportation: FEDEX, UPS or USPS.

Duty-free including sales tax, standard shipping for USA, For orders under $60 ,Shipping Cost  7.99  USD.

Free shipping on orders over 60 USD .

Order Processing Time: 1–3 business days

Shipping Time: 14–28 business days

Please ensure you provide a detailed delivery address (street number is required). Otherwise our customer service team will notify you. This may delay shipping.

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it! 

If you need more detailed information, please send us an email at service@ayyoc.com and we'll help you out!

Delivery Requirements
Please check the package carefully upon receipt. If you find any damage or missing, please contact us immediately and provide relevant proof within 24 hours.

If you haven't received your order within 30 business days of receiving your shipping confirmation email, please contact us at service@ayyoc.com with your name and order number, and we will look into it for you.

After-sales Service
If the product is damaged or missing due to transportation problems, we will provide refund services according to the specific circumstances. Please contact our customer service team in time.

Import duties and taxes are the customer's responsibility, except where otherwise stated.

If you have any other questions, please contact us and we will do our best to help you out.

Legal Business Information

Legal Company Name: Novus Commerce Inc

Employer Identification Number (EIN): 42-4737034

Business Address: 400 NORTH MAIN AVENUE, SUITE 206, SIOUX FALLS, SD 57104

Customer Service Email: service@ayyoc.com

Customer Service Phone: +86 153222222424